Our Commitment to Your Privacy

At Liberty Gym, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your personal data.

Information We Collect

We collect the following types of information: • Personal Information: Name, address, phone number, email address, emergency contact information • Membership Information: Membership type, start date, expiration date, payment information • Facility Usage: Check-in times and dates for security and facility management purposes • Communication Preferences: Your consent for SMS notifications and other communications

How We Use Your Information

We use your personal information for the following purposes: • Processing and managing your gym membership • Facility access and security • Sending membership reminders and important notifications (only with your consent) • Emergency contact purposes • Improving our services and facilities • Compliance with legal and regulatory requirements.

SMS Text Message Communications

Consent Required: We will only send SMS text messages to members who have explicitly opted in to receive them during registration or by updating their preferences. Message Types: SMS messages may include membership expiration reminders, facility announcements, and other gym-related notifications. Opt-Out: You can stop receiving SMS messages at any time by: • Replying "STOP" to any text message • Contacting us directly at the gym • Updating your preferences in your member account Message Frequency: Message frequency varies. Standard message and data rates may apply.

Information Sharing and Disclosure

We DO NOT sell, trade, or share your personal information with third parties for marketing purposes. We may share your information only in the following limited circumstances: • Service Providers: With trusted service providers who assist us in operating our business (such as payment processing or SMS services), under strict confidentiality agreements • Legal Requirements: When required by law, court order, or government regulation • Safety: In emergency situations to protect the health and safety of our members or staff • Business Transfer: In the event of a merger, acquisition, or sale of business assets (with advance notice to members)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Secure data storage systems • Access controls and authentication • Regular security assessments • Staff training on data protection

Data Retention

We retain your personal information for as long as necessary to provide services to you and fulfill the purposes outlined in this policy, or as required by law. Inactive member accounts may be archived after a reasonable period.

Your Rights and Choices

You have the right to: • Access and review your personal information • Request corrections to inaccurate information • Opt out of SMS communications at any time • Request deletion of your account (subject to legal retention requirements) • Contact us with privacy-related questions or concerns

Third-Party Services

Our SMS messaging service is provided by Microsoft Azure Communication Services. Azure maintains industry-standard security and privacy practices. For more information about Azure's privacy practices, please visit their privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: • Phone: (505) 884-8012 • Email: info@libertygym.com • Address: 2401 Jefferson NE, Albuquerque, NM 87110

Liberty Gym Privacy Policy

Last updated: November 2025